Computer Doctor's Privacy Policy

The Computer Doctor is committed to respecting your privacy and recognizing your need for appropriate protection and management of personal information you share with us (the phrase "personal information" means any information by which you can be identified, such as your name, mailing address, email address, phone number, etc.). The purpose of this privacy policy is to inform you what personal information we may collect from you, how we use such information, and the choices you have regarding our use of, and your ability to review and correct, the information. This policy applies only to customers in the United States.

Links to Other Sites

We may offer links to sites that are not operated by the Computer Doctor. If you visit one of these linked sites, you should review their privacy and other policies. We are not responsible for the policies and practices of other companies, and any information you submit to those companies is subject to their privacy policies.

Cookies

Cookies are data stored on the end-user's hard drive with information that relates directly to the end-user's visit to our web site. Any information placed in the cookie is accessible only to us, and will not be sold or shared with anyone else under any circumstances. Cookies enable us to track and target the interests of our users to enhance users' experience and display products that relate directly to individual user preferences. Some of our business partners and/or advertisers may also use cookies on our site. We have no access to or control over these cookies.

Collecting Information:

The Computer Doctor employees will not access any personal identifying or financial information within the customer's computer which is outside the scope of the repair without the customer's prior knowledge and consent.

Unauthorized Access:

The Computer Doctor will only preform a repair on a computer that is legally owned by the customer. Only those computers presented to the Computer Doctor, by the authorities with the appropriate legal order will be examined without the customer's expressed consent. The Computer Doctor reserves the right to reject any computer repair whose ownership is suspect. If The Computer Doctor suspects a computer brought in for repair is stolen property, it is The Computer Doctor's legal responsibility to report this suspicion to the appropriate authorities.

Information Storage:

The Computer Doctor employees will never copy any personal information, software or files which are outside the scope of the repair without the customer's prior knowledge and consent. All backups of personal information, software or files that are made in the duration of the repair are destroyed before the customer's computer is returned to the customer, unless otherwise directed by the customer. In the event that the customer directs the Computer Doctor to back up certain information, only those folders to which the Computer Doctor technician is specifically directed will be backed up. The Computer Doctor will never, under any circumstance, search customer file folders to find a specific file or file type. To protect both the customer's privacy and the Computer Doctor's legal responsibility, the Computer Doctor relies upon the customer to direct the technician to the exact folder the customer wishes to be backed up.

Policy Changes

If we decide to change our privacy policy in whole or in part, we will inform you by posting a notice on our web site (www.bestpcdoc.net.) Those changes will go into effect on the date posted in the notice. The new policy will apply to all current and past users of our web site and will replace any prior policies that are inconsistent. This policy was updated in July 2014.

Your Feedback

To help us improve our privacy policy and practice, please give us your feedback. You may email us at computerdoctor@bestpcdoc.net.

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